Terms & Conditions

Welcome to Christine Kay Wong Therapy & Coaching ("Company", "we", "our", "us").

These Terms and Conditions ("Terms") govern your use of our website and services (the "Service") operated by Christine Kay Wong Therapy & Coaching. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Please read these Terms carefully before using our Service.

By contacting us through the Service, you agree that we may respond to you using the contact information you provide. You may opt out of non-essential communications at any time by following the unsubscribe instructions in any email we send or by emailing cwlmft@gmail.com.

Business identity. SMS messages related to this Service are sent by Christine Kay Wong Therapy & Coaching. Messages may include appointment confirmations and reminders, scheduling coordination, responses to inquiries you initiate, and customer-care follow-ups related to the Services you have requested.

Opt-out & support. You can cancel SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, we will confirm your unsubscribe and you will no longer receive SMS messages. If you are experiencing issues you can reply HELP for assistance, or get help directly at cwlmft@gmail.com.

Message frequency & rates. Message frequency may vary. Message and data rates may apply.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Privacy. For details on how we handle the information collected through SMS, please review our Privacy Policy.

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including billing details. Payments are processed by our payment provider in accordance with their terms.

Our Service allows you to submit certain information, text, or other material ("Content"). You are responsible for the Content that you provide, including its legality, reliability, and appropriateness.

The Service and its original content, features, and functionality are and will remain the exclusive property of Christine Kay Wong Therapy & Coaching and its licensors.

Our Service may contain links to third-party websites or services that are not owned or controlled by Christine Kay Wong Therapy & Coaching. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We may terminate or suspend access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including a breach of these Terms.

You agree to defend, indemnify, and hold harmless Christine Kay Wong Therapy & Coaching and its licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising out of your use of the Service or breach of these Terms.

In no event shall Christine Kay Wong Therapy & Coaching, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the Service.

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Information on this Service does not constitute medical, mental health, or therapeutic advice and does not establish a therapist-client relationship. This program offers coaching services and is not a substitute for individual psychotherapy or medical treatment.

These Terms shall be governed and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect.

If you have any questions about these Terms, please contact us at cwlmft@gmail.com.