Privacy Policy

Welcome to Christine Kay Wong Therapy & Coaching. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at cwlmft@gmail.com.

When you visit our website and, more generally, use any of our services (the "Services"), we appreciate that you are trusting us with your personal information. In this privacy notice, we seek to explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

We collect personal information that you voluntarily provide to us when you contact us through the Website, request information about our Services, or otherwise interact with us.

• Personal Information Provided by You. We collect names, phone numbers, email addresses, contact preferences, and other similar information you provide.
• Payment Data. If you make a payment, we may collect data necessary to process it. Payment instrument data is handled by our payment processor and is not stored on our servers.

We use personal information collected via our Website for a variety of business purposes described below, in reliance on our legitimate business interests, to perform a contract with you, with your consent, and/or for compliance with our legal obligations.

1. To respond to your inquiries and provide support.
2. To schedule, deliver, and manage our Services.
3. To send administrative information.
4. To request and post testimonials (with permission).
5. To send communications you've requested or opted in to receive.
6. For other legitimate business purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You may opt out of SMS communications at any time by replying STOP to any message, or by emailing cwlmft@gmail.com.

We may process or share your data based on the following legal bases:

1. Consent: When you have given specific consent to use your personal information for a particular purpose.
2. Legitimate Interests: When reasonably necessary to achieve our legitimate business interests.
3. Performance of a Contract: When required to fulfill the terms of our agreement with you.
4. Legal Obligations: When required to comply with applicable law, a governmental request, a judicial proceeding, court order, or legal process.
5. Service Providers: With subcontractors and service providers (such as scheduling, hosting, and customer support tools) who help us operate the Services and who are bound to protect your information.

We use cookies and similar tracking technologies on our Website to help customize the Website and improve your experience. You can disable cookies in your browser settings, though some features of the Website may not function as intended.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

We aim to protect your personal information through a system of organizational and technical security measures.

We do not knowingly solicit data from or market to children under 18 years of age.

You have certain rights regarding your personal information, subject to local data protection laws. To exercise any of these rights, please contact us at cwlmft@gmail.com.

Most web browsers include a Do-Not-Track ("DNT") feature you can activate. No uniform technology standard for recognizing DNT signals has been finalized; we do not currently respond to DNT signals.

If you are a resident of California, you are granted specific rights regarding access to your personal information.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

If you have questions or comments about this policy, you may email us at cwlmft@gmail.com. We are based in California, USA.